After using 15 sensors my free freestyle reader has failed.Normally, when you connect it to the PC to download the data, the message " device connected " appears in the reader.Well, in my case that message appeared without connecting it to the PC, and if it connected it to the PC, I did not recognize that it was connected:
After calling Abbot and being more than 40 minutes taking data and doing tests, and checking that the error was not from the PC, they told me that the technical service would contact me.
I had 1 day with my last sensor on.I do not use mobile with NFC, but I have a 2nd new freestyle reader, however I did not let me use it because I said that the sensor had already been read by another reader (I didn't know this)
I had 2 options:
- Change my sensor and use it with the new reader.
- Open my damaged reader, because an electronics technician told me that there could be moisture problems in the reader's microusb plug contacts.And I did so, although it was not easy to open it:
Drawed arrows indicate the place that was sulfatado and that I cleaned with a coil moistened in alcohol.(I regret not put a photo before cleaning it).After cleaning the communication with the PC worked perfectly and now I can continue using the sensor put until the end.
Part of the reader's plastic was deformed when opened, and it didn't look good when I closed it, so I used packing tape.It's not very nice, but it works.I will use my other reader with the next sensor.
After this happens, I think that a simple case for the reader would avoid this problem.It would even be enough to be in a small plastic bag, of those easy closing.The truth, I always carry the reader on top and at work, in the pocket of the robe, it has been exposed to moisture without realizing it.
I do not pretend that this is a tutorial, because it is not easy to do, but I share it because it seemed quite interesting.
I am still waiting for the ABBOT's technical service call, although I know they could not have fixed the problem.