{'en': 'Help access to the forum', 'es': 'Ayuda acceso al  foro'} Image

Help access to the forum

  
Amy
12/11/2024 6:36 p.m.

Hello,

For some time, every time I want to access the forum I have to request a new password because he does not recognize it.I have repeated several times on different occasions, I change it and access directly but if I close the browser and I want to re -enter the forum, the same thing happens.I have to request the link to recover the password.The same thing happens to me from different computers and from the mobile.


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fer
12/11/2024 8:41 p.m.

Hi @amy

I think what you say has also happened to other people, do you use Google Chrome as a browser?

If so, I think you can solve it following the steps explained here:

https://diabetesforo.com/es/thread/14810/post/141738/

We update the forum and the online community!

Welcome to the new version of the forum!

you will see that it is much more visual and easy to use.We have put all our efforts to improve the experience to navigate and participate in th...

Please, tell us if this has been solved, so other people can do the same.😋

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Amy
12/12/2024 9:24 a.m.


@Fer said:

Hi @amy

I think what you say has also happened to other people, do you use Google Chrome as a browser?

If so, I think you can solve it following the steps explained here:

https://diabetesforo.com/es/thread/14810/post/141738/

We update the forum and the online community!

Welcome to the new version of the forum!

you will see that it is much more visual and easy to use.We have put all our efforts to improve the experience to navigate and participate in th...

https://diabetesforo.com/es/thread/14810/post/141738/
We update the forum and the online community!

Welcome to the new version of the forum!

you will see that it is much more visual and easy to use.We have put all our efforts to improve the experience to navigate and participate in th...

Please, tell us if this has been solved, so other people can do the same.😋

Hello fer,

I use Edge and Chrome, the same thing happens to me.I have done what you tell me in both and nothing, we are still the same.On the mobile (iPhone) it happens to me too.The truth is a can.

If someone has another idea .......

Thank you so much.

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