Attention to Medtronic User

RAFAZA's profile photo   04/06/2020 11:37 a.m.

Hello
I have been aware of a box of Guardian Connect sensors for two weeks and I am trying to contact Medtronic but they do not answer, they indicate that they are busy and when leaving my phone they never return the call and by mail they do not respond either.Do you know if they have any other contact phone?

RAFAZA's profile photo
RAFAZA
04/06/2020 11:37 a.m.
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@Rafaza, call 913345368.
I just called technical service and perfect attention and resolved me.They will give me a new pump and sensors, shipping planned for tomorrow.
Telephone 9001200330.
In any case, I passed an emergency situation, to the limit!And what I did was restart the sensor.
I did it with two sensors and they worked perfectly 15 days each.Of course, not to make therapeutic decisions without prior capillary blood glucose.Greetings.

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solaria
04/06/2020 2:03 p.m.

Debut 46 â- 2012. DM1. Celiaquía e intolerancia lactosa. Anemia perniciosa.
MiniMed 640g + SmartGuard.

  

thank you

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RAFAZA
04/07/2020 8:12 a.m.
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