My mom was bought the Acu-Chek Guide meter, and when I wanted to put the lance the lance, unintentionally lift the white part and see a red strip, now when I want to put it in the lapiz it does not let me put the cap because it is raisedMy question is whether there is any way to lower the white part or it is no longer useful?
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Welcome to the forum @"Vanesa Galimani" I will not know how to say the specific case, but in general, I try to use the health product only if they are in good condition, in case of doubts, better discard and use another.
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Surely if you call accu- Chek and you say you use those strips, they will send you another prick. They usually give glucometers and puncturers. When their strips are used.