Sensor on and not work

Let's see if I have happened to you, I am breaking it, that I put the first freestyle sensor and do not recognize it.

I carry it in my arm because I was the first, I did not want to risk, I have activated it as 4 times and nothing that does not recognize it.

All my joy in a well, all happy who was yesterday ... and now that I claimed it?Will they send it to me?

Can I have done something wrong?

Hi @Anzazuleg,

Call the free phone 00800 02 255 232 (from 10 a.m. to 7 p.m. Monday to Friday).They take note and replace the sensor without any cost.

Hello, if in the end I call a 900 that I found online and effectively I vain it for free, but come on the first one and badly ...