FreeLink application failure

Hello, good afternoon!

My name is Pino, I had never written before.The first thing is to thank you for everything, because here you learn a lot and also comfort :)

I would like to ask you if someone else is having problems with free application from the update.

Does not stop giving signal loss error and not available alarms, but I have granted all permits, activated notifications, etc ...

My mobile is a Samsung A53.

I have called Abott and have uninstalled and again install the app and scolded they will replace the sensor, but I think the problem is the app.

Thanks in advance!
: Smile:

Hello,
To my ne passes too, I have to do virgueries to leave the exclamation of the alarms and work again.It happens to me every day.
I think it is since my mobile was updated to Android 13, I don't know if it's for that or for the free update.
For me it is a whore because the continuous measurement apps, XDrip, Diabox, as I say, I have to waste a lot of time for them to work.
Greetings

Thank you very much for answering! Let's see if you fix it soon

I am not aware of having updated the application but I have observed that the alarms do not always sound.Sometimes I am wrong, I measure me and I am in Hicm without jumping the alarm.I thought that my phone problem

Hello, I agree with you.Tomorrow I will talk to the endocrine nurse.The same gives us some solution.

To my TB I have sent me a new sensor but that is not the solution.In fact I have changed it and still does not arrive.

Do not pay with Abbott, they will respond differently to each one, and the nurses will not know either.
Install another application that reads the sensor automatically and with alarms.
LibreLinkup, Suggin or Diabox

Hi Ruthbia, of the applications that you comment, which one is the "best"?
Where can I download Diabox?
thank you :)

LibreLinkup is from Abbott, takes data from LibreLink.
Suggin takes FreeLinkup data, but gives you more options.There is a thread of this.
Link

Diabox is installed by lowering the APK file.Read directly from the sensor.
Link

thank you!!!